Order Processing

• Orders placed on weekdays before 2:00 PM CET (GMT+2) will be processed the same day.

• Orders placed after 2:00 PM CET or on non-business days will be processed the next business day.

Shipping Fees

• Orders totaling €80 or more in a single transaction qualify for free shipping within the EU.

• Orders under €80 are subject to applicable shipping fees, displayed at checkout.

• We do not ship to PO boxes.

Delivery Time & Tracking

• Delivery times vary depending on the courier service selected at checkout.

• Tracking information will be provided once the order has been processed and shipped.

International Shipping

• Krable urges your order’s shipment only to countries, regions, and jurisdictions where kratom sale and possession are not ilegal. Customers are responsible for understanding and complying with their local regulations.

Order Issues

• In the event of lost or damaged shipments, please contact us immediately.

   

• We will work with the courier to resolve the issue promptly, subject to our terms of responsibility.