Frequently Asked Questions

What is Krable?

Krable is a small-batch botanical brand focused on consistency, transparency, and quality standards. We source leaf powder from vetted partners in Southeast Asia and process under controlled conditions to maintain freshness.


What are Krable products used for?

Krable products are intended for home care and botanical use only.
They are not intended for human consumption.


What does “small-batch” mean?

We curate and process in smaller production runs to help reduce long storage times and keep stock moving fresher. It also helps us keep better control over consistency from batch to batch.


Do you add anything to the powder?

No. We keep it simple:

  • No fillers
  • No blends
  • No extracts
  • No additives

Just botanical leaf powder.


Are your products lab-tested?

Yes. Every batch is lab-tested for quality assurance and consistency.

If you’d like supporting documents (COA), we’ll provide them upon request or via the download link where available.


Where do you source from?

We work with vetted partners in Southeast Asia and prioritize:

  • responsible sourcing
  • consistent processing standards
  • clear batch handling

We don’t rely on anonymous commodity stock.


How should I store the product?

To preserve freshness and avoid moisture:

  • keep sealed tightly after opening
  • store in a cool, dry place
  • avoid sunlight and humidity

Do you offer a tester pack?

Yes. Our tester pack is designed to help customers explore our range before committing to a larger size.


Will I receive a tracking number?

Yes. Once your order ships, you’ll receive tracking details by email (if your shipping method includes tracking).


Can I change or cancel my order after placing it?

If your order hasn’t been processed yet, we’ll do our best to help.
Please email us as soon as possible with your order number.

Once an order has shipped, it can’t be edited.


What if my order arrives damaged or incorrect?

We’ll make it right.

Please contact us within 48 hours of delivery with:

  • your order number
  • photos of the item and packaging
  • a brief description of the issue

How do I contact support?

You can reach us via our Contact page or email: [admin@krable.com]
Typical response time: within 24–48 hours (business days)


Do you accept returns on opened products?

For hygiene and product integrity reasons, we typically can’t accept opened items unless the product is damaged, incorrect, or defective.